We will deliver most items over £300* FREE within 30 minutes drive of the shop.
If you live outside our normal delivery area, we can still organise delivery for
you but, depending on the item purchased, may add a small delivery charge.
If your chosen item is in stock, we can normally deliver in 2-3 working days & will
arrange a morning or afternoon slot that is convenient for you.
*Free delivery is on most items at normal ticket price of £300 or over. Any exclusions
from this offer will be marked on the ticket in store.
FREE STANDARD INSTALLATION
We will install most items over £300* FREE when we deliver.
As long as your existing electrical, plumbing, satellite or aerial connections are
operational & safe, we’ll connect, setup and where appropriate demonstrate your equipment.
We’ll guide you through the basic operation & answer any quick questions you may
have. For home entertainment equipment we’ll also connect your existing devices,
if they have the right sockets, to your new kit too.
*Free install’ is not available on integrated kitchen appliances or networked audio
systems or wall mounted TVs (other exceptions may apply). If we are unable to complete
the installation due to faulty electrics, plumbing, satellite or aerial connections,
there may be an additional fee to re-visit and install.
In addition to the standard installations we carry out, we’re also able to provide
more advanced options. This includes the installation of integrated Kitchen Appliances,
wall mounting TVs, discreet installation of Home-Cinema systems, mounting of Projectors
& Projection Screens & basic set up of networked audio systems such as Sonos or SoundTouch
from Bose. These services are available to anyone but priority will be given to customers
purchasing the products from Burdens. Prices are available on asking & will vary
with complexity of install.
TV, HIFI & HOME-CINEMA REPAIR
Unlike some other retailers, we won’t abandon you after you bought your new TV, HiFi
or Home-Cinema System. Inside your guarantee period, we’ll ensure that your item
is repaired as promptly as possible, if it’s a Panasonic product we’ll carry out
the repairs ourselves. We’ll also provide a loan* where possible.
Outside the guarantee period we’re able to carry out repairs to most brands for private,
commercial & insurance customers. Call 01793 529050 for more details.
*Where possible we will from our stock provide a loan item while your is in for repair
under warranty. Loan item is at the discretion of Burden Electronics & no guarantees
can be given on availability.
We all know that TVs, Home-Cinema Systems, HiFi's & even Domestic Appliances seem
to be getting more complicated to use. If your confused by your new product or have
a question about how to operate a feature that you have never used before, just give
us a call* or pop into the shop*. We’re more than happy to guide you through basic
set up problems or tell you how to access that new feature. For more complicated
questions, or if we are unable to help over the phone we can organise a call out
from one of our installers or engineers to get this back to normal as soon as possible.
Telephone & in store support only available on products purchased from Burdens, Call
outs available to everyone.